“Dokka A.I”. is looking for a Technical Support Engineer to join the team building a next-generation bookkeeping automation SaaS service.
Details about the company can be found on our website: www.dokka.com
Reporting to VP R&D, you will be the link between the customer success and the
- Working closely with the customer success team providing technical support for analysis, classification and troubleshooting of various customer cases
- Communicating with DOKKA customers to troubleshoot technical issues
- Provide technical support for software and hardware installations in customer environment ( both remotely and on-site )
Preferred technical skills:
Comfortable with Linux environment
Ability to query relational ( MySQL ) and non-relational ( ElasticSearch ) databases
- Python 2 or 3 ( entry level )
- Shell scripting ( bash, csh )
- Public cloud infrastructure (AWS / Azure / GCP )
English and Hebrew languages – high proficiency. Russian language is a big plus.
Seniority level: 2-3 years of experience
Employment: Full time
Please send your resume to: firstname.lastname@example.org