Executive Summary
Video Title: Live Q&A With DOKKA: How does DOKKA combine AI with human oversight?
Format: Live Q&A with audience questions
Duration: ~3 minutes
Speakers: Eric Edelstein (Co-founder, DOKKA), Omar Kleijer (VP of Product, DOKKA Close)
In this live Q&A session, the DOKKA team answered real-world questions from finance professionals about how to automate Accounts Payable and Financial Close workflows while maintaining control, auditability, and flexibility.
This video is part of the webinar “A Deep Dive Into Accounting Automation“. It is designed for CFOs, Controllers, AP Managers, and Accounting Ops teams looking to reduce close cycles, increase visibility, and move beyond spreadsheets.
How does DOKKA combine AI with human oversight?
DOKKA combines AI automation with human oversight to balance speed and accuracy. While technology performs the heavy lifting, final approval rests with accountants, ensuring data integrity and reducing the risk of costly errors. This hybrid approach provides efficiency without compromising trust or compliance.
Transcript
Years ago, there was a debate about whether the future of accounting automation should include human oversight or move toward full automation. The conclusion was clear: technology is powerful, but it’s never 100% accurate. Even a 0.01% error rate can create massive inefficiencies when accountants are forced to track down mistakes in the ERP.
Some companies experimented with full automation, but accountants often ended up spending more time correcting errors. To address this challenge, we first introduced a traffic-light system—green for “fully accurate” and red for “needs oversight.” Over time, customer feedback reinforced the importance of assurance: every document needs to be fully accurate before it enters the ERP.
That’s why we continue to believe human oversight is essential. The system handles the heavy lifting—extracting data, generating recommendations, and preparing everything—while accountants review and approve with just a glance. This model delivers speed, accuracy, and accountability, while minimizing the risks of errors and potential liabilities that can arise without human checks.
